Fairbanks North Star Borough
        Human Resources
 

Payroll Online FAQs
(Frequently Asked Questions)

What are the roles of the Fairbanks North Star Borough in maintaining and updating this information?
  • The Fairbanks North Star Borough will use current security technology to protect your on-line information, including powerful data encryption and PIN authentication.
  • Every attempt is made to ensure the information provided is accurate.
  • Access can only be provided to you through the use of a borough networked computer as secure data currently resides only on the borough Intranet.
  • You must have a borough ID and logon password in order to acquire a PIN to access and use this service.
  • Information will be updated bi-weekly at the midnight prior to payday and prior to the first working day of every month.

What is my role in maintaining security?

  • Protect your personal Intranet information by not revealing your PIN to anyone.
  • Don’t walk away from your computer if you are in the middle of a session.
  • Always close your browser when you have completed your employee services session.
  • Change your PIN regularly .

Are you sure my account information is secure? Can anyone else access it?

  • No one can access your account unless they are on a borough networked computer and unless they know your borough logon ID, your borough logon password and your employee services PIN. You need to carefully safeguard all of this information and don’t share it with anyone. To prevent others from viewing the account information on your screen, be sure to securely log off before leaving your computer.

How do I get a PIN number?

Who do I contact if I am having difficulty acquiring a PIN?