Health Benefits

 

The Borough’s health plan is a Self-Funded “public plan” and is not regulated by ERISA. The Plan Sponsor reserves the right to amend or terminate the Plan, subject to the provisions of applicable Collective Bargaining Agreements.
 

All Regular employees of the Fairbanks North Star Borough, provided they are an Eligible Employee or Dependent as defined in the Health Benefit Plan Book - Effective Jan 2018, are covered under the health plan.

The new Health Benefit Plan Book - Effective Jan 01, 2019 can be found here. Health Benefit Plan Book - Effective Jan 2019.pdf

 

    Plan Administrator/Sponsor:

    Fairbanks North Star Borough (Risk Management)

    PO Box 71267

     907 Terminal Street

    Fairbanks, AK 99707-1267

    (907) 459-1344 FAX: (907) 459-1187

    Claims are administered by third party administrators:

        Medical Claims (Eligibility, Claim Processing & Precertification)
            Aetna
            PO Box 981106
            El Paso, TX 79998-1106
            Providers only: (888)632-3862
             www.aetna.com

         Member Customer Service:
            Members: (800)331-6158 (press option 8)
            Welfare & Pensions Administration Service, Inc. (WPAS)

        Dental Claims Office (Eligibility, Claim Processing)
            Welfare & Pensions Administration Service, Inc. (WPAS)
            PO Box 34840
            Seattle, WA 98124-1840
            (800)331-6158 (press option 8)
             www.fnsbandsd.com

         Vision Claims Office
            Vision Service Plan (VSP)
            PO Box 997105
            Sacramento, CA 95899-7105
            (800)877-7195
            www.vsp.com

    Utilization Review (Hospital Admission & Surgery Pre-Authorization):
            Aetna - Your provider must call for pre-authorization of hospital
            inpatient services as well as some outpatient procedures (888)783-8606
            Aetna Precertification Requirement List

    Pharmacy Network Services (Retail & Mail Order Prescription Drug Services):
            CVS Caremark

    Anchorage Preferred Provider (PPO) Facility:
            Alaska Regional Hospital

    Nationwide Preferred Provider Network:
            Aetna Choice POS II

Bridge Health

--Planned Surgery Program 

When you need non-emergency surgery, the planned surgery benefit offers high quality surgical care covered at 100% from the initial surgeon visit to your final visit after surgery. The Plan will also pay airfare, lodging and a meal allowance for you and a companion. This benefit provided by BridgeHealth gives you access to top-rated hospitals, surgery centers and doctors for your type of procedure. Using third party quality measures, BridgeHealth pre-screens and selects providers that achieve high quality ratings for low complications, infections and readmissions.

Attached is more information on the new planned surgery benefit. Please call BridgeHealth at (844) 249-8108 with questions or to schedule surgery. For full access to www.BridgeHealth.com, register with the Fairbanks North Star Borough company code FNSB2. Member Flyer_Fairbanks North Star Borough.jpg

Member Flyer_Fairbanks North Star Borough.pdf

--Disease Management Program

The help you need to make the right decisions about your health

The Disease Management Program is a health improvement benefit available through Pacific Health Coalition participating member plans, if you have any of these chronic conditions:

• Musculoskeletal pain management (ASEA/AFSCME, Alaska laborers)                                 • Coronary Artery Disease

• Congestive heart failure                                                                                                          • Diabetes

• Chronic obstructive pulmonary disease                                                                                  • Asthma

Managing any health condition can be difficult, but managing long-lasting, chronic conditions can be even more difficult. However, having a chronic illness does not need to keep you from living a full life. The Disease Management Program is available to give you personal support and information to help you make a positive difference in your life.

• It’s personal.

• It’s private.

• And it’s available at no additional cost to you.

Pacific Health Coalition Disease Management Program.pdf 

Pacific Health Coalition Disease Management Program.jpg 

Teladoc

Talk to a doctor anytime for $5

Teladoc.com/Aetna  or 1-855-TELADOC (835-2362)

Did you know there's a convenient and affordable healthcare alternative?

With Teladoc, you can be connected with a licensed physician in minutes, not hours or days like you would

 at the ER, Urgent Care, or your Primary Care Provider.

You can get care from wherever you are: home, office, traveling, wherever!

With Teladoc you can request a consult from work or home

A doctor calls you back typically within 10 minutes

Get the care you need at a price you can afford

COMMON ISSUES TELADOC CAN TREAT INCLUDE

​Respiratory Infection​Cold & Flu Symptoms​Skin Problems
​Allergies​Sinus Problems​Bronchitis

​and more! 

Teladoc.com/Aetna
 

Find the Teladoc iPhone application at the App Store or the Android application on Google Play

1-855-TELADOC (835-2362)

Fairbanks Borough Teladoc Flyer (REV).pdf

Coalition FBX CoPay Flyer- Borough.jpg