Health Benefits

 

The Borough’s health plan is a Self-Funded “public plan” and is not regulated by ERISA. The Plan Sponsor reserves the right to amend or terminate the Plan, subject to the provisions of applicable Collective Bargaining Agreements.
 

All Regular employees of the Fairbanks North Star Borough, provided they are an Eligible Employee or Dependent as defined in the Health Benefit Plan Book - Effective Jan 2017.pdf, are covered under the health plan.

  •     Plan Administrator/Sponsor:

        Fairbanks North Star Borough (Risk Management)

        PO Box 71267

        809 Pioneer Road

        Fairbanks, AK 99707-1267

        (907) 459-1344 FAX: (907) 459-1187

      Claims are administered by third party administrators:

          Medical Claims (Eligibility, Claim Processing & Precertification)
              Aetna
              PO Box 981106
              El Paso, TX 79998-1106
              Providers only: (888)632-3862
               www.aetna.com

           Member Customer Service:
              Members: (800)331-6158 (press option 8)
              Welfare & Pensions Administration Service, Inc. (WPAS)

          Dental Claims Office (Eligibility, Claim Processing)
              Welfare & Pensions Administration Service, Inc. (WPAS)
              PO Box 34840
              Seattle, WA 98124-1840
              (800)331-6158 (press option 8)
               www.fnsbandsd.com

           Vision Claims Office
              Vision Service Plan (VSP)
              PO Box 997105
              Sacramento, CA 95899-7105
              (800)877-7195
              www.vsp.com

      Utilization Review (Hospital Admission & Surgery Pre-Authorization):
              Aetna - Your provider must call for pre-authorization of hospital
              inpatient services as well as some outpatient procedures (888)783-8606
              Aetna Precertification Requirement List

      Pharmacy Network Services (Retail & Mail Order Prescription Drug Services):
              CVS Caremark

      Anchorage Preferred Provider (PPO) Facility:
              Alaska Regional Hospital

      Nationwide Preferred Provider Network:
              Aetna Choice POS II

    Bridge Health

    We've added a planned surgery benefit to the Fairbanks North Star Borough health plan to offer you high quality facilities and doctors outside of Alaska.

    When you need non-emergency surgery, the planned surgery benefit offers high quality surgical care covered at 100% from the initial surgeon visit to your final visit after surgery. The Plan will also pay airfare, lodging and a meal allowance for you and a companion. This benefit provided by BridgeHealth gives you access to top-rated hospitals, surgery centers and doctors for your type of procedure. Using third party quality measures, BridgeHealth pre-screens and selects providers that achieve high quality ratings for low complications, infections and readmissions.

    Attached is more information on the new planned surgery benefit. Please call BridgeHealth at (844) 249-8108 with questions or to schedule surgery. For full access to www.BridgeHealth.com, register with the Fairbanks North Star Borough company code FNSB2. Flyer_FNSB2.pdf

    Teladoc

    Talk to a doctor anytime for $5

    Teladoc.com/Aetna  or 1-855-TELADOC (835-2362)

    Did you know there's a convenient and affordable healthcare alternative?

    With Teladoc, you can be connected with a licensed physician in minutes, not hours or days like you would

     at the ER, Urgent Care, or your Primary Care Provider.

    You can get care from wherever you are: home, office, traveling, wherever!

    With Teladoc you can request a consult from work or home

    A doctor calls you back typically within 10 minutes

    Get the care you need at a price you can afford

    COMMON ISSUES TELADOC CAN TREAT INCLUDE

    ​Respiratory Infection​Cold & Flu Symptoms​Skin Problems
    ​Allergies​Sinus Problems​Bronchitis

    ​and more! 

    Teladoc.com/Aetna
     

    Find the Teladoc iPhone application at the App Store or the Android application on Google Play

    1-855-TELADOC (835-2362)

    Fairbanks Borough Teladoc Flyer (REV).pdf

    Coalition FBX CoPay Flyer- Borough.jpg