Human Resources FAQ

Who Do I Contact​.......

  • Concerning Family Medical Leave Act (FMLA)
  • For existing and old Workers’ Compensation Claim Questions
    • Nicole Hansen, Workers' Compensation Adjuster
      PO Box 71267
      Fairbanks, AK 99707
      (907) 459-1129 or NHansen@fnsb.us

      OR

      Alaska Workers' Compensation Board Fairbanks Office
      675 7th Avenue, Suite K
      Fairbanks, AK 99701
      (907) 451-2889

  • For Health Benefit Questions
    • ​General Coverage Questions

      Welfare & Pension Administration Service,  Inc (WPAS)
       www.fnsbandsd.com

      Medical/Dental/Hearing 1-800-331-6158 (Option 8)

      Vision www.vsp.com 800-877-7195

      Prescription Drug Plan

      Caremark CVS www.caremark.com
      1-866-818-6911
      Caremark
      P.O. Box 94467
      Palatine, IL 60094-4467

      Flexible Spending Account

      Navia Benefit Solutions

      1-800-669-3539
       www.naviabenefits.com

  • For Human Resources Policy Questions
  • For Life Changes
    • Birth, Adoption, or Obtain Legal Guardianship of a Child

      The following forms need to be completed and turned into Human Resources:

      •  Health Insurance Form (with copy of child’s birth certificate)
      •  Life Insurance Change of Beneficiary Form
      •  PERS Beneficiary Form
      •  W-4
      The Human Resources Department will notify PERS, Welfare and Pension Administrators, and your Union if you are a member.

      Divorce

      The following forms need to be completed and turned into Human Resources:
      •  Change of Address / Phone or Other Personal Information Form
      •  Health Insurance Payroll Deduction Form - FNSB
      •  Health Insurance Payroll Deduction Form - Pages
      •  Health Insurance Form (with members of the family to be covered after divorce)
      •  Life Insurance Change of Beneficiary Form
      •  PERS Beneficiary Form (with copy of Divorce Decree/Official Court Affidavits to include QDRO, and Child Support agreement)
      •  Social Security Card (with new name, if applicable) must be submitted to HR before name change will take place
      •  W-4

      The Human Resources Department will notify PERS, Welfare and Pension Administrators, and your Union if a member.

      Marriage

      The following forms need to be completed and turned into Human Resources:
      •  Change of Address / Phone or Other Personal Information Form
      •  Health Insurance Payroll Deduction Form - FNSB
      •  Health Insurance Payroll Deduction Form - Pages
      •  Health Insurance Form (with members of the family to be covered after divorce)
      •  Life Insurance Change of Beneficiary Form
      •  PERS Beneficiary Form (with copy of Divorce Decree/Official Court Affidavits to include QDRO,
      and Child Support agreement)
      •  Social Security Card (with new name, if applicable)
      •  W-4

      Death in your immediate Family or of a Beneficiary

      The following forms need to be completed and turned into Human Resources:
      •  Health Insurance Payroll Deduction Form - FNSB (if death was a spouse or dependant child and you are not employed as a “Page”)
      •  Health Insurance Payroll Deduction Form - Pages (if death was a spouse or dependant child and you ARE employed as a “Page”)
      •  Life Insurance Change of Beneficiary Form (if death was a spouse or beneficiary)
      •  Life Insurance Claim Form (if your spouse was enrolled in the supplemental life insurance program)
      •  PERS Enrollment Form (if death was a spouse)
      •  PERS Beneficiary Form (if death was a spouse or beneficiary)
      •  W-4

  • For Payroll Questions
  • For PERS Retirement Questions
    • ​Public Employees Retirement System (PERS)

      PO Box 110203
      Juneau, AK 99811-0203
      1-800-821-2251
       
      Natasha Golovatiuk, Regional Counselor
      1-800-821-2251
      (907) 465-4495
      FAX: (907) 465-3086
       Natasha,Golovatiuk@alaska.gov

      PERS Changes – such as address, phone number, marital status, or beneficiaries:

      Renee Dick, Personnel Assistant
      459-1201 or rdick@fnsb.us

  • For Questions on How to File a Workers' Compensation Claim
    • Nicole Hansen, Workers' Compensation Adjuster
      PO Box 71267
      Fairbanks, AK 99707
      (907) 459-1129 or NHansen@fnsb.us

  • For Recruitment Status Questions
  • For Sick Leave Bank Questions
  • For Union Question
  • Regarding Health Plan Cards and/or Rx Drug Cards